Our Reviews

Thank you

Great experience start to finish

I was checked in immediately when I arrived for my appointment . The check in member did a walk around inspection and then used the diagnostic tool to pull up information on the vehicle. Service time was well within the time range and a thorough explanation of what was found, serviced, and what may be the next item that will need to be addressed in the near future. Checkout was fast and the clerk very friendly. Another good experience at Minocqua Chevrolet.

I’ve only been there twice, but so far both have been good experiences.

Great experience

It was ok. We had asked them to change the cabin air filter and when we got the invoice it said they changed a different filter. We called and they were going to pick up the vehicle again, but then they called and said that the tech had changed the cabin air filter. We had also told them numerous times the number to call and not to call the front desk here, because there isn't someone there all the time.

Outstanding customer service

Check in was smooth. Service completed in a timely manner. Not happy I had to pay for a new drain plug. This service department had done the previous oil change and if it was stripped it would have been done by one of there technicians. Otherwise, everything else was great and plan on return service.

Great experience, nice people

Mark and staff always treat me like family

I've always had a great experience at your dealership. Traci in particular is always super helpful and awesome to deal with. Dean is also super helpful as well. Great staff.

Good

From Tracy in Service to Mark (owner) in Sales, top shelf service in all areas. We recently moved to the area from Milwaukee and have decided to make Minocqua Chevrolet our home dealership for our auto needs.

It took a little longer than I expected. Your waiting room leaves a lot to be desired. It’s uncomfortable and unattractive.

Great fast and competent service.

We were told your mechanics put all new tires on our Buick Enclave. But as it turned out, the only put new tires on the front, and the two back tires are original. We need to get this resolved. We are extremely disappointed.

The routine oil change, tire rotation ect. Was done in a timely manner. And the people were very nice. And the waiting area was s comfortable

I made an appointment due to an 'engine light' alert. Minocqua Chevrolet was able to replace a faulty sensor and solder a new connection after they found wires had been chewed in half (presumably local wildlife). They worked hard to do all this while I waited. I was very happy with the customer service.

Mike was the best! Patient kind happy for me.

Did not have to wait long for the appointment and everything went well.

Had a good experience. Good communication and very friendly.

Easy on line appointment and advisor explained services

They did what I needed, quickly.

The dealership is great, however, for purchasing a 2025 Equinox, I’ve had to have it in the shop twice now, sound barrier & transmission fluid leaking for a brand new car is disappointing

Very helpful and polite

The lubrication area and staff did a great job and were very effiecient!

Friendly place and they always do a good job. Service mgr. and writers are very nice and a pleasure to deal with. The waiting room/sales floor smelled like cigar smoke and that made me a little queasy.

Excellent customer services very friendly people who work and explained what being done to my vehicle ????

Had questions on some features of my new equinox and all were answered. Great experience with friendly service.

Tracy was great in scheduling and customer service

Always pleased with Minocqua Cars

Great service!

We Love this dealership and our sales person. Always Friendly and helpful

We Love our sales person. We would not go anywhere else.

Very friendly and helpful

Great experience, very professional staff !!!!

Friendly, courteous and ready to help. Made the process very smooth and easy. No pressure for sales or warrantee, just made offers and accepted my decisions.

The staff was very friendly and went out of their way to explain what they were doing. In and out on time!!

Great customer service and it was awesome that you picked up my vehicle and returned it to me after my service.

Our salesman Mike Niemi was out of the office. Josie stepped up and helped get our new Equinox purchase off without a hitch. Josie was great at explaining all the bells and whistles on our new SUV!

Good response on scheduling (MyChevrolet link not fully connected) Work done quickly

We were looking to purchase a new vehicle the first salesperson was under the weather but Denny in finance was very helpful in getting us to the next step. We then were matched with Josie who did an amazing job overall from her personality to knowledge. We are very happy with the whole experience on our new purchase.

Always courteous and very respectful

Working with Mike and Mark was great.

Always get great service here

Everything was great got what needed to get fix.

The service team did a great job in putting the new tires on and doing an alignment. But purchasing the truck at this dealership and having it certified in June. to only put 4000 miles on the vehicle before all the tires were ruined, does not add up. This still make zero sense to me and according to the alignment paperwork the truck was not out of alignment by much at all to explain the the ruined tires.

Very friendly

An amazing experience!!!! Never has been treated as the maintenance people and front office took care of the needs that I have in an expeditious and friendly way. Waiting for my car, I saw people coming in to buy new or used vehicles. And I saw a sale of one. Never in my life I would find a dealer as Minocqua Chevrolet. I highly recommend finding how they back up the clients later, not just buying but their care for any services needed. Great experience……..

Everyone is nice and helpful.

Easy to get an appointment in a few days. Friendly and knowledgeable staff. Reasonable prices. Comfortable lounge.

Everyone was so helpful and knowledgeable. Bryan was able to find me the vehicle I wanted. The trade-in price Pete gave us was so reasonable. I would highly recommend this dealership.

All aspects of buying our new vehicle were great.

I Love that I can drop my truck off and get a ride to work and then they will come and pick me up when my truck is done. The staff is always Friendly and helpful. Would not use any other dealership.

Great people !

Everyone was great to deal with!! Highly recommend this dealership!!

It went well and got done quickly.

Very efficient group in your service department! Also, very accommodating. I was going to be late due to weather traveling from Wausau. They said they would fit me into their schedule. They did get me in and I was out within 40 minutes. Great job!

Mike N was our dealer. He was amazing. He went out of his way to find the specific vehicle I wanted, in the color I wanted

Service done promptly

I was very comfortable with what was told to me also how long it take for my oil change and how friendly the employees were they treated me with ultimate respect and dignity.

Have always gotten great service here.

Job well done

Courteous help. Not able to isolate problem.

You guys are very friendly, & helpful.

Fast service done right

Ongoing battery drain issue with my 2022 Silverado. I explained in detail to service manager symptoms noticed during previous battery drain occurrences. Service was able to diagnose a defective tailgate latch that was causing the BCM to stay active draining the battery. The tailgate latch cycling was a symptom that I brought to the attention of the service manager when I dropped the truck off for service. Service technician followed up and found it to be defective. They did not find any other issues. I am pleased with the outcome and hope no other electrical battery drain issues arise. I appreciate everyone involved and their ability to diagnose and correct the problem.

Mike M was the best!

We were very pleased with our salesman, Michael Niemi. He took the time to learn what we were seeking in a new vehicle and proceeded to show us the vehicle that fit our needs. He took time to explain the features of the vehicle and when information he needed was not available he made arrangements for us to return to complete setting up the services offered. The financing arrangements were handled efficiently and we were able to take possession the following day. I would recommend Michael Niemi and Minocqua Chevrolet to anypone seeking to purchase a new vehicle.

Mike was excellent- helpful and took the time to go over all the features of my new vehicle. Finance guys were great too!

Josie was very helpful and answered all my questions!

Everything went very smooth, thank you Traci

done right

Always friendly and willing to help!

The staff at Minocqua Chevrolet were excellent!

The whole staff is great, service department excellent..

Great people

Michael Niemi was our sales rep and he did a great job explaining the truck's features and getting us set up with the various app.

Quick and easy

Was greeted by the service tech, reviewed the service work they would perform. Sat in the lobby and was contacted when the work was completed.

As always great people great service

We have bought many cars before in our life but we always had to come back in a day or two to pick it up. We were asked if we wanted it the day we came in and checked it out. We were slightly unprepared because of this, but it was our choice and it was nice to get it done quickly and enjoy our new car. The salesman, finance person and manager were all very nice and professional.

Excellent service. Would recommend to others.

My salesperson was great

busy time of year, but service took a week. Main problem was service dept did not take phone calls and did not call back for 6 hours. A phone call takes a minute - put a salesman back there to handle information calls.

Minocqua Chevrolet has always provided excellent, friendly, and courteous service.

THE SERVICE WAS GREAT, AND THE STAFF WERE ALL FRIENDLY.

Prompt and on time

Fast vehicle check in and thorough explanation of maintenance/service needed.

Great last minute squeeze in for and oil change when travel put a crimp in my typical planned interval

The service department is Outstanding! They are the reason that we keep buying trucks at Minocqua Chevy. I Love the shuttle service! It makes it so much easier to schedule my truck and then get to work.

Great communication by advisor. Comfy chair in waiting area with complimentary beverages. Work completed in a timely manner.

Courteous people who are very good at their job

Amber was the service writer. She explained everything and was friendly. The car was done in a timely manner.

Had issue with condition of tires. Spoke with Traci and Shain. Both understood where I was coming from. A great solution was worked out for me. The whole matter was resolved quickly and professionally! You're lucky to have them on your team.

Great service

Very polite and respectful

Our sales consultant Michael Martell was very good and we appreciated his honesty and diligence. We have no negative comments.

very satisfied with our visit for service

Always the best! Professional, knowledgeable, helpful and all around great to work with. Thank you Deny and Josie and all the rest at Minocqua Chevrolet. Will 100% recommend your dealership every chance I get.

Didn’t do the work scheduled. Charged more than estimated with no explanation. Just another negative experience at this location.

It was good didn’t have to wait too long

Very nice service and its members all good visits

Service providers were excellent.

Met my needs and addressed my concerns in a friendly, courteous manner.

Good

Service department excellent, esp Tracy. Parts dept also great. Salesman very friendly.

Fast check in and good overview of technician inspection video. Received quotes on future maintenance as requested.

It was a pleasure

Timely and all very professional,

Prompt and professional

Personal and service work was very excellent. I would recommend your dealership to family and friends.

Excellent Knowledgeable, friendly and overall excellent customer service. Car broke down 100 miles from home. Dealership arranged car rental while car was being repaired

Great customer service

Timely & professional.

Faster than anticipated service. Friendly and professional service personnel.

Friendly thorough service all around!!

Such great experience and people here.

Friendly and respectful. Great service team

I would have given 5 stars if I got a car wash. The GMC dealer in Ashland gives a KwikTrip car wash card with an oil change. Your dealership was all good but that car wash is a nice touch that I’ve grown to like.

Easy to make appointment. Everything handled in a professional manner.

Amazing experience!!

Very professional and personal

Easy drop off/pick up. Was able to get me in right away.

Everyone was very friendly and I feel like my vehicle was well taken care of

The ladies as usual were thin and great at their jobs. Got in quick and techs did excellent job.

Perfect dealership. In my 69 years I’ve never dealt with a better dealership.

Excellent job well done

Customer service was wonderful. I would highly recommend them.

Always courteous and very respectful

Comfortable, not pressured, worked with me to get me in a truvk

On time and great communication and attention to detail.

Found the perfect Corvette and Mike Niemi was great to work with.

Excellent service

Mike Niemi couldn't have been more helpful. He found just what I wanted. And he took the time to show me all the features of my new Eqinox. No pressure, he listened to what I wanted.

Minocqua Chevrolet was amazing to work with. Not pushy, just helpful. They were available at all steps of the transaction to guide, help and answer questions. Which to their credit probably wasn’t as easy as it seemed on such a busy weekend. We appreciated the extra time it took to learn the new controls. We look forward to our follow appointment. Special thanks to Mike, Shain and Denny. And what really amazed us, were the employees not involved in our purchase but still offered hospitality to us, they could have walked past, but instead took the time to interact. And a real bonus we love our Chevy 1500!!

Had a great experience with our salesman Mike. Mike did a fantastic job going through the process

Most of all, I am impressed with the improvements made in all areas of the dealership since I started doing business there several years ago. Especially the service department has seemed to improve a LOT. Sales person Brian Jordan did an excellent job, explaining things clearly and offering whatever help we needed. I have purchased cars and trucks in many locations, and would have gone elsewhere if necessary, but your numbers were fair, and I like doing business locally.

Service department is the best! Great Dealership.

very good

Over the top

We had an issue with our OnStar & WiFi. They took care of this issue

Service was excellent. Friendly, efficient and helpful.

Great price

Thank you

thanks for the great and speedy service

Mike Niemi was amazing! I could not have had a better experience with both him and the dealership. I have already recommended him to family considering new cars.

I was traveling from out of state when my check engine light came on. It was my NOx sensor and there was a good chance I wouldn’t make it home before going into limp mode. Traci the service manager told me to bring it in and they would see what they could do. They were busy and I figured it would be a few days. They had it finished in a day. I dealt with Amber dropping it off and picking it up. She was so polite and friendly. At no time did Traci or Amber make feel like I was a burden to their schedule. I am extremely happy with my experience with this dealer!

They were very thorough on checking my car

Quick efficient, great communication.

Per usual, customer service was exceptional and the work was well done.

Always friendly efficient service

The best!

Easy to order, schedule and get the work done. All good stuff.

I showed up for the appointment that I made, and they said that I didn’t have an appointment. However, they got me in and took care of me right away.

Service dept. always greets you with a smile and a friendly hello,and always provides top notch service for your vehicle.

Easy scheduling and quick service

Great

The reason why l gave a low rating is my check engine randomly comes on and this was the 3rd time l brought my vehicle in to get the check engine diagnostic check and wasn't given a straight answer too the reason why so l basically paid over $180.00 for the 3rd time with nothing being resolved and it's getting frustrating for me to keep paying all that money and the problem with vehicle never gets resolved?