Had made an appt. for oil change, tire rotation and an issue with shifting thru to park. The issue and oil change were taken care of, but not the tire rotation. When I arrived, I repeated the 3 things to be done. I don't know why they didn't do the tire rotation. I addressed it as I left and was told I could do it next time. I was not happy. I really like the dealership and all the staff. I was not mad, just disappointed.