I needed a 30,000 service check for my Enclave. At the same time, I had my oil changed and tires rotated. Not only did my vehicle get in at the time scheduled, it was done in the time promised. The customer service attitude and skills of the service associates were outstanding! Dana does an excellent job in greeting customers and making them feel special. She educates and communicates with the customers on their level and shows compassion. I watched her in the waiting room and listened to how she interacts with customers; very impressive!